Understanding Our Services
When are you available?
Tender Paws Veterinary Care is available by appointment on weekdays and weekends. Additional fees for after hours, weekends or public holidays, and out of area appointments may apply. While we will endeavour to help find a suitable appointment time, we do not operate on an emergency or on-call basis. If your pet’s condition has deteriorated suddenly, you may need to contact your regular veterinarian or Animal Referral and Emergency Centre on (02) 4957 7106.
Do you provide any other general veterinary services?
Tender Paws Veterinary Care focuses on providing peaceful in-home euthanasia for pets that are elderly and reaching the end of their life, or that have a chronic, progressive disease or life limiting condition that is affecting their quality of life If you are considering euthanasia for your pet but are unsure about any aspect of making this decision, we can offer an in-home quality of life consultation to assess your pet. This includes a physical exam, review of medications and home environment and discussion about potential options and/or ongoing management. For all other veterinary services, including prescription of any medications that may be required for palliative care, you will need to contact your regular veterinarian. If you are interested in this option, please contact us.
What happens to my pet after an in-home euthanasia appointment?
It can be difficult to make decisions about after care at the time of an appointment, so it can be helpful to think about your options before the time comes. Tender Paws Veterinary Care can arrange private cremation through either Newcastle Hunter and Pet Crematorium, or Patch & Purr. For this option, we request that for pets over 20kg, there is a helper present to transfer them to our vehicle. If you prefer, you are free to arrange for your preferred crematorium to collect your pet from your home. Depending on local council guidelines, burial on your property may also be an option. Please contact us if you require further information.
How can I pay?
Tender Paws Veterinary Care accepts payments by cash or card at the time of your appointment. Direct deposit is available for pre-payment only.