Understanding Our Services

When are you available?

Tender Paws Veterinary Care is available by appointment on weekdays and weekends. Additional fees for after hours, weekend or public holiday appointments may apply. While we will endeavour to help find a suitable appointment time, we do not operate on an emergency or on-call basis. If your pet has declined suddenly, you may need to contact your regular veterinarian or Animal Referral and Emergency Centre on (02) 4957 7106.

Do you provide any other general veterinary services?

Tender Paws Veterinary Care focuses on providing peaceful in-home euthanasia for pets that are elderly and reaching the end of their life, or that have a chronic, progressive disease or life limiting condition that is affecting their quality of life If you are considering euthanasia for your pet but are unsure about any aspect of making this decision, we can offer an in-home quality of life consultation to assess your pet. This includes a physical exam, review of medications and home environment and discussion about potential options and/or ongoing management. For all other veterinary services, including prescription of any medications that may be required for palliative care, you will need to contact your regular veterinarian. If you are interested in this option, please contact us.

What happens to my pet after an in-home euthanasia appointment?

It can be difficult to make decisions about after care at the time of an appointment, so it can be helpful to think about your options before the time comes. There are several options for you to consider: You may wish to bury your pet at home (owners are responsible for checking any applicable council regulations) You may organise any crematorium of your choice to collect your pet from your home Tender Paws Veterinary Care can help coordinate safe transfer of your pet to a crematorium. Please note that if your pet weighs more than 20kg and you would like Tender Paws Veterinary Care to take care of your pet it will be necessary for an able bodied person to be available for assistance. Home collection by a crematorium is generally recommended for pets over 40kg. Please contact us if you require further information.

How can I pay?

Tender Paws Veterinary Care accepts the following forms of payment: Cash Contactless card payment Direct deposit (pre-payment only).